"...you could argue that training is one of the most important ways to make a positive difference in people’s lives. It opens new worlds, provides new skills, changes attitudes and helps people advance in their careers."
See My Work
Instructional Design Articles
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Project Sample: Updating a Legacy Training with ADDIE | Video DevelopmentDecember 12, 2025/0 Comments -
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Project Explanation: Jira Ticketing Best PracticesOctober 17, 2023/ -
Project Explanation: Facilitator GuidesOctober 18, 2023/ -
Project Explanation: Writing Salesforce Case Details and NotesOctober 17, 2023/
About Zoe
Welcome! I’m Zoe, an Instructional Designer with experience in both web-based and in-person training, and a particular love for scenario-based training and strategies that truly support long-term retention. I’m always looking for new ways to keep learners engaged—balancing thoughtful analysis with a bit of creativity and experimentation.
I’m glad you’re here. Please feel free to click around, explore my projects, and get a sense of how I approach learning solutions. If you’re looking for someone who can help elevate your training, streamline your content, or bring a fresh perspective to your onboarding or curriculum needs, I’d love to collaborate.
What's my experience in...?
I’ve spent the past several years designing onboarding programs that help new hires feel confident, capable, and supported from day one. From assessing existing processes to building clear, engaging learning journeys, I know how to turn scattered information into a structured, human-centered experience. If you want onboarding that feels intentional and actually supports your people, I can help.
Check out my post on how I use ADDIE to design onboarding programs.
I’ve spent much of my career designing sales enablement that meets sellers where they are and gives them what they need to succeed—without wasting their time. From pipeline management to role-play scenarios to just-in-time resources, I create training that supports real-world selling, not just theory. If your sales org needs thoughtful, effective enablement, I’d love to partner with you.
The best training I’ve created relies on good prior analysis, to ensure that I’m not wasting my reps’ time. Visit my sample analysis process here.
I’ve played a key role in driving AI adoption within Salesforce’s Customer Zero environment, helping teams put our newest innovations into practice from day one. While I can’t share the proprietary details behind our internal tools, I’ve built prompt libraries, programmed Agents, and supported teams in developing practical, secure workflows that make AI genuinely useful. If you’re looking for someone who understands both the technology and the human side of AI enablement, I’m happy to work with you!
Over the years, I’ve built a wide range of learning design templates—from process tools like discovery documents and impact maps to polished, learner-facing assets such as slide decks and eLearning frameworks. These resources have become the backbone of my design approach, helping teams move faster while keeping quality and consistency high. While I don’t publish these templates publicly, I use them extensively in my work and tailor each one to fit the unique needs of every project and organization I support. You’re welcome to ask for examples in an interview!