{"id":31,"date":"2020-11-30T00:51:34","date_gmt":"2020-11-30T00:51:34","guid":{"rendered":"https:\/\/learningpro.solutions\/?page_id=31"},"modified":"2026-01-06T16:13:41","modified_gmt":"2026-01-06T16:13:41","slug":"about","status":"publish","type":"page","link":"https:\/\/learningpro.solutions\/?page_id=31","title":{"rendered":"About"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31\" class=\"elementor elementor-31\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a52419 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4a52419\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-48815e8\" data-id=\"48815e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-774d236 elementor-widget elementor-widget-image\" data-id=\"774d236\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/learningpro.solutions\/wp-content\/uploads\/2022\/03\/bw-pro-profile-pic-1024x1024.jpg\" class=\"attachment-large size-large wp-image-380\" alt=\"\" srcset=\"https:\/\/learningpro.solutions\/wp-content\/uploads\/2022\/03\/bw-pro-profile-pic-1024x1024.jpg 1024w, https:\/\/learningpro.solutions\/wp-content\/uploads\/2022\/03\/bw-pro-profile-pic-300x300.jpg 300w, https:\/\/learningpro.solutions\/wp-content\/uploads\/2022\/03\/bw-pro-profile-pic-150x150.jpg 150w, https:\/\/learningpro.solutions\/wp-content\/uploads\/2022\/03\/bw-pro-profile-pic-768x768.jpg 768w, https:\/\/learningpro.solutions\/wp-content\/uploads\/2022\/03\/bw-pro-profile-pic-1536x1536.jpg 1536w, https:\/\/learningpro.solutions\/wp-content\/uploads\/2022\/03\/bw-pro-profile-pic.jpg 2042w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-885c251\" data-id=\"885c251\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b439dcb elementor-widget elementor-widget-text-editor\" data-id=\"b439dcb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Instructional Designer Stats:<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8465d1a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8465d1a\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-book\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Favorite Book - Millennials, Goldfish &amp; Other Training Misconceptions by Clark Quinn<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/theelearningcoach.com\/category\/podcasts\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-headphones\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Favorite Podcast - The eLearning Coach with Connie Malamed<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/the6ds.com\/what-are-the-6ds\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-lightbulb\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Favorite Theory - The 6 Ds of Instructional Design<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/rhgwIhB58PA\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angry\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Least Favorite \"Theory\" - Learning Styles<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/blog.cathy-moore.com\/online-learning-conference-anti-handout\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Favorite Way to Get Results - Action Mapping<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d44bafe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d44bafe\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-39f3188\" data-id=\"39f3188\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-443fba5 elementor-widget elementor-widget-heading\" data-id=\"443fba5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"...you could argue that training is one of the most important ways to make a positive difference in people\u2019s lives. It opens new worlds, provides new skills, changes attitudes and helps people advance in their careers.\"<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b883c7 elementor-widget elementor-widget-heading\" data-id=\"8b883c7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/theelearningcoach.com\/elearning_design\/the-instructional-design-life\/\">-Connie Malamed, <u>The eLearning Coach<\/u><\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cf24ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cf24ff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-532dc2b\" data-id=\"532dc2b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f02fec elementor-widget elementor-widget-text-editor\" data-id=\"5f02fec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>About Zoe N. Sugg\u00a0<\/h1><p>Hi, I&#8217;m Zoe. I help organizations untangle messy learning challenges and turn them into clear, solution-focused experiences with learners at the center. I\u2019ve spent the past seven years designing onboarding programs, sales enablement tools, AI adoption resources, and strategic learning frameworks that help teams work smarter, not harder. My background spans everything from building prompt libraries and programming AI Agents to crafting practical templates, impact maps, and discovery tools that bring structure and clarity to complex projects.<\/p><h3>Philosophy:<\/h3><p>At the heart of my work is a simple belief: learning should be thoughtful, intentional, and rooted in what people truly need\u2014not just what was requested. I love digging into the \u201cwhy\u201d behind a problem, asking the questions others skip, and finding the smallest, smartest solution that moves the needle. Whether I\u2019m revamping a legacy onboarding program or helping a sales team sharpen their message, my approach stays the same: listen deeply, design with purpose, and build with care.<\/p><p>At the core of my work is a simple truth: learning isn\u2019t a single event.\u00a0A single video or one-hour session can spark understanding, but it rarely creates lasting capability on its own. I design with the full journey in mind: how learners will return to the material later, how they\u2019ll apply it on the job, and what support they\u2019ll need to translate knowledge into action. Whether I\u2019m building eLearning, (V)ILT, microlearning, or on-the-job resources, retention and real-world application are always the goal.<\/p><h3>Background:<\/h3><p>Like many \u201caccidental instructional designers,\u201d I was creating learning long before I knew the field existed. When I finally discovered the profession (and C<a href=\"https:\/\/www.goodreads.com\/book\/show\/21929093-the-accidental-instructional-designer\" target=\"_blank\" rel=\"noopener\">ammy Bean\u2019s book!<\/a>), everything clicked. My path began at WP Live, where I worked as a WordPress consultant and quickly found myself developing resources for both customers and colleagues\u2014job aids, sample sites, and practical tools that made complex tasks feel manageable. That experience led me to my first official Instructional Design role with Newfold Digital<span style=\"font-size: 14px;\">\u00a0(formerly Endurance International Group). Fr<\/span>om there I built a career around diagnosing problems, untangling systems, and designing solutions that support whole organizations\u2014not just individual learners.<\/p><h3>Connect and see my work:<\/h3><p>For a full list of my work and experience, you can explore my CV. And if you\u2019re looking for an instructional designer who brings clarity, creativity, and a practical, human-centered approach to every project, I\u2019d love to connect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81584c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81584c0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-833a845\" data-id=\"833a845\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-baa6b79 elementor-widget elementor-widget-heading\" data-id=\"baa6b79\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"mailto:zoensugg@gmail.com\">Email Me<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-edeaabd\" data-id=\"edeaabd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e2ee5c elementor-widget elementor-widget-heading\" data-id=\"2e2ee5c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/learningpro.solutions\/?page_id=35\">See My Work<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d0e6397\" data-id=\"d0e6397\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5730e9d elementor-widget elementor-widget-heading\" data-id=\"5730e9d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.linkedin.com\/in\/zoe-s-144a3098\/\">LinkedIn<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Instructional Designer Stats: Favorite Book &#8211; Millennials, Goldfish &amp; Other Training Misconceptions by Clark Quinn Favorite Podcast &#8211; The eLearning Coach with Connie Malamed Favorite Theory &#8211; The 6 Ds of Instructional Design Least Favorite &#8220;Theory&#8221; &#8211; Learning Styles Favorite Way to Get Results &#8211; Action Mapping &#8220;&#8230;you could argue that training is one of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"full-width","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/learningpro.solutions\/index.php?rest_route=\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learningpro.solutions\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/learningpro.solutions\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/learningpro.solutions\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/learningpro.solutions\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=31"}],"version-history":[{"count":5,"href":"https:\/\/learningpro.solutions\/index.php?rest_route=\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":712,"href":"https:\/\/learningpro.solutions\/index.php?rest_route=\/wp\/v2\/pages\/31\/revisions\/712"}],"wp:attachment":[{"href":"https:\/\/learningpro.solutions\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}